Payment Policy

At Request Mart, we strive to provide a seamless, transparent, and secure shopping experience for all our customers. All transactions conducted on our website are encrypted and processed using industry-leading, secure payment gateways.

1. Accepted Payment Methods

We offer a variety of safe, convenient, and reliable payment options at checkout. You can complete your purchase using any of the following payment methods:

  • Credit & Debit Cards:

Visa

Mastercard

American Express

Discover

Diners Club

  • Digital Wallets:

Apple Pay

Google Pay

Shop Pay

  • Express Checkout: PayPal

Note: We do not accept cash on delivery (COD), personal checks, money orders, or direct bank wire transfers.

2. Currency & Price Transparency

  • Currency: All prices, taxes, and shipping fees listed on Request Mart are quoted and processed in United States Dollars ($ USD).
  • Taxes: Applicable state and local sales taxes are calculated and displayed at checkout based on your shipping address.
  • Zero Hidden Fees: We do not charge any additional transaction or handling fees beyond the total product price, applicable sales tax, and shipping fees displayed during checkout.

3. Payment Security & SSL Encryption

Your financial security and privacy are paramount. Our store utilizes 256-bit SSL (Secure Sockets Layer) encryption technology to protect your personal information and transaction details.

  • PCI-DSS Compliance: All payments are processed through PCI-DSS (Payment Card Industry Data Security Standard) Level 1 certified gateways.
  • No Stored Payment Details: We do not store, view, or retain your full credit card or payment card information on our servers.

4. Order Verification & Billing Authorization

  • Immediate Processing: Your selected payment method will be charged immediately upon successful placement of your order.
  • Billing Verification: Orders are subject to billing verification and fraud prevention checks. In the event of unauthorized payment flags or verification failures, we reserve the right to cancel the order and issue a full refund to the original payment method.

5. Contact & Support Information

If you encounter any issues during payment or have questions regarding your transaction, please contact our support team:

  • Brand Name: Request Mart
  • Customer Support Email: support@requestmart.store
  • Phone: +1 (281) 944-7759
  • Business Address: 5085 Westheimer Road, Suite 4700, Houston, TX 77056, United States
  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (Central Time)